CRM software is now the biggest software market in the world and the growth isn’t slowing down.
The CRM industry is expected to reach more than $80 billion in revenues by 2025.
CRM Software and AI
AI is becoming a major part of the market, which will make CRM software a much smarter solution for businesses interested in improving customer experience
91% of businesses with 10 or more employees now use CRM software.
CRM and mobile
CRM industry is seen a rapid move towards mobile.
Mobile CRM systems are becoming increasingly popular, with 65% of salespeople who adopt mobile CRM meet their sales quotas.