Heavy Goods shipping is too complicated and too slow
First, the shipper contacts one or more LTL carriers and separately a final mile carrier
LTL carrier picks up from manufacturer, confirming with paper documents
LTL carrier contacts second LTL carrier or final mile terminal to schedule handoff/delivery of freight
Final mile terminal receives freight, using paper and clipboard; No warehouse or delivery management technology
Final mile terminal live calls the consumer to schedule a delivery date
Order is delivered to consumer’s home and they sign confirmation of delivery. Shipper does not get confirmation until paperwork is processed
Each LTL carrier and final mile carrier submits its own invoice which can triple paperwork processing
Without technology, the customer has no idea where their furniture is until it arrives!
Now let's look at the Deliveright process...
First, order information is automatically loaded onto Deliveright's platform
Deliveright technology routes the order to the appropriate final mile terminal and provides a tracking link to the customer
Order is delivered to consumer’s home. Shipper is notified and provided with electronic proof - photos - in real time
And finally, the shipper receives just one simple invoice
With Deliveright, the shipper knows where the shipment is, which date the customer has selected for delivery, and when the delivery happens - all in real time!