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Emirates News Agency

Unified Communicaiton Channel: WhatsApp Business API



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Trusted by Market Leaders

Keeps your customers engaged on their preferred Communication Channel

VIA WHATSAPP

Integrated with Multiple Channels


Create Message Templates on Multiple Channels


Build instant SMS Templates


Conveniently Create WhatsApp Templates integrated with WhatsApp Approval API


Segmentation


Segmentation


Dhasboard/Reporting


Dhasboard/Reporting


Data Exporting


Customer Data Collection

Capture Customer’s profile by retrieving valuable insights such as: name, nationality, email, gender, date of birth and other necessary details conveniently on WhatsApp

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Informative Chatbot

Engage customers through WhatsApp to provide information about their preferences.


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Platform Walk-Through

  • Access and download extensive and customizable dashboard & reports

  • Provide real-time customer support by accessing customer profile details and usage/behavior

  • Broadcast WhatsApp notifications to further engage newly registered and existing uploaded customer base

  • Access real-time customer conversation to evaluate the customer journey design and adjust accordingly

  • Allow customers to speak with a live Agent for further assistance-

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Informative Chatbot

Engage customers through WhatsApp to provide information about their preferences.


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And it Works!

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150k

More than 150K users participated during the 1 month Campaign

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37M

AED 37 Million+ where transacted on our Raffle Draw platform last season

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1.5M

More than 1.5 Million WhatsApp Interactions

Trusted by Market Leaders

Let's Pioneer Tommorrow's Engagement