Data Processing Agreement (“DPA”)

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1. General

This Data Processing Agreement and its Annexes (“DPA”) reflects the parties’ agreement with respect to the Processing of Personal Data by us on behalf of you in connection with the Storydoc Subscription Services under the Storydoc Terms of Service between you and us (also referred to in this DPA as the “Agreement”). 

​www.storydoc.com is owned and operated by Storydoc Technologies LTD, of Hertzelia, Israel (referred to as “Storydoc” or “us” below). ​Your use of the service and its associated software (referred to as “Service” below) is conditioned upon your  (referred to as “you” or “Customer” below) compliance with and acceptance of this DPA.

This DPA is supplemental to, and forms an integral part of, the Customer’s approval of Storydoc’s Terms and Conditions (https://www.storydoc.com/terms-and-co) as part of a signed Order Form between the parties and/or by the Customer signing up to the Service on the Storydoc website. This DPA is effective upon its incorporation into the Agreement, which may be specified in the Agreement, an Order Form, or an executed amendment to the Agreement. In case of any conflict or inconsistency with the terms of the Agreement, this DPA will take precedence over the terms of the Agreement to the extent of such conflict or inconsistency.

Storydoc may update this DPA from time to time. If you have an active subscription, we will let you know when we do in writing, via email.

 

2. Definitions

“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the Processing of Personal Data.

“Data Protection Laws” means all applicable worldwide legislation relating to data protection and privacy which applies to the respective party in the role of Processing Personal Data in question under the Agreement, including without limitation European Data Protection Laws (“GDPR”), the CCPA and the data protection and privacy laws of Australia and Singapore; in each case, as amended, repealed, consolidated or replaced from time to time. 

“Data Subject” means the individual to whom Personal Data relates.

"Europe" means the European Union, the European Economic Area and/or their member states, Switzerland and the United Kingdom. 

“European Data” means Personal Data that is subject to the protection of European Data Protection Laws.

"European Data Protection Laws" means data protection laws applicable in Europe, including: (i) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) ("GDPR"); (ii) Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector; and (iii) applicable national implementations of (i) and (ii); or (iii) GDPR as it forms parts of the United Kingdom domestic law by virtue of Section 3 of the European Union (Withdrawal) Act 2018 ("UK GDPR").

“Instructions” means the written, documented instructions issued by a Controller to a Processor, and directing the same to perform a specific or general action with regard to Personal Data (including, but not limited to, depersonalizing, blocking, deletion, making available).

“Personal Data” means any information relating to an identified or identifiable individual where such information is contained within Customer Data and is protected similarly as personal data, personal information or personally identifiable information under applicable Data Protection Laws.

“Personal Data Breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Data transmitted, stored or otherwise Processed by us and/or our Sub-Processors in connection with the provision of the Subscription Services. "Personal Data Breach" will not include unsuccessful attempts or activities that do not compromise the security of Personal Data, including unsuccessful log-in attempts, pings, port scans, denial of service attacks, and other network attacks on firewalls or networked systems.

“Processing” means any operation or set of operations which is performed on Personal Data, encompassing the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction or erasure of Personal Data. The terms “Process”, “Processes” and “Processed” will be construed accordingly.

“Processor” means a natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller.

“Sub-Processor” means any Processor engaged by us or our Affiliates to assist in fulfilling our obligations with respect to the provision of the Subscription Services under the Agreement. 

“Content” means web pages created by the Customer using the Storydoc Service. This includes written text, and visual media such as images and/or video and/or audio files embedded in the page.

 

3. Customer Responsibilities

Within the scope of the Agreement and in its use of the services, you will be responsible for complying with all requirements that apply to it under applicable Data Protection Laws with respect to its Processing of Personal Data and the Instructions it issues to us.

In particular but without prejudice to the foregoing, you acknowledge and agree that you will be solely responsible for: (i) the accuracy, quality, and legality of Customer Data and the means by which you acquired Personal Data; (ii) complying with all necessary transparency and lawfulness requirements under applicable Data Protection Laws for the collection and use of the Personal Data, including obtaining any necessary consents and authorizations (particularly for use by Customer for marketing purposes); (iii) ensuring you have the right to transfer, or provide access to, the Personal Data to us for Processing in accordance with the terms of the Agreement (including this DPA); (iv) ensuring that your Instructions to Storydoc regarding the Processing of Personal Data comply with applicable laws, including Data Protection Laws; and (v) complying with all laws (including Data Protection Laws) applicable to any Content created or managed through the Service. 

The parties agree that the Agreement (including this DPA), together with your use of the Service in accordance with the Agreement, constitutes your complete Instructions to us in relation to the Processing of Personal Data, so long as you may provide additional instructions during the subscription term that is consistent with the Agreement, the nature and lawful use of the Service.

You are responsible for independently determining whether the data security provided for in the Service adequately meets your obligations under applicable Data Protection Laws. You are also responsible for your secure use of the Service, including protecting the security of Personal Data in transit to and from the Service.

4. Storydoc Obligations

We will only Process Personal Data for the purposes described in this DPA or as otherwise agreed within the scope of your lawful Instructions, except where and to the extent otherwise required by applicable law. We are not responsible for compliance with any Data Protection Laws applicable to you or your industry that are not generally applicable to us.

If we become aware that we cannot Process Personal Data in accordance with your instructions due to a legal requirement under any applicable law, we will (i) promptly notify you of that legal requirement to the extent permitted by the applicable law; and (ii) where necessary, cease all Processing (other than merely storing and maintaining the security of the affected Personal Data) until such time as you issue new instructions with which we are able to comply.

We implement and maintain appropriate technical and organizational measures to protect Personal Data from Personal Data Breaches, as described under Annex 1 to this DPA ("Security Measures"). 

We will ensure that any personnel whom we authorize to Process Personal Data on our behalf is subject to appropriate confidentiality obligations (whether a contractual or statutory duty) with respect to that Personal Data.

Any data collected and processed by Storydoc on behalf of the Customer is considered as business confidential and Storydoc, including any person or party operating on its behalf, is not allowed to access or use it for any other purpose other than the Customer’s needs as part of their subscription to the Service.

We will notify you without undue delay after we become aware of any Personal Data Breach and will provide timely information relating to the Personal Data Breach as it becomes known or reasonably requested by you. At your request, we will promptly provide you with such reasonable assistance as necessary to enable you to notify relevant Personal Data Breaches to competent authorities and/or affected Data Subjects, if you are required to do so under Data Protection Laws.

We will delete or return all Customer Data, including Personal Data Processed pursuant to this DPA, on termination or expiration of your Subscription Service in accordance with the procedures set out in our Terms. This term shall apply except where we are required by the applicable law to retain some or all of the Customer Data. 

The Customer may request the deletion of the Storydoc account after the expiration or termination of the Subscription Term by sending a written request to privacy@storydoc.com. You may ask to retrieve your Customer Data from your account upon sending a written request to privacy@storydoc.com.

Any processing, transfer or relocation of data processing or parts thereof to a (another) third country, as well as any data processing by an entity located in a third country, regardless of where the processing takes place, shall require the prior express consent or instruction of the Principal in writing or text form (letter, fax, e-mail) and shall also only be permitted if the special requirements of Art. 44 et seq. GDPR are fulfilled, in particular with regard to an appropriate level of protection. For any processing, transfer or relocation of the data processing or parts thereof to a third country, as well as for any data processing by an entity located in a third country, the Processor shall ensure that an adequate level of protection for the Controller's personal data is guaranteed in the respective third country (e.g. through the existence of an appropriate data protection agreement). e.g. through the existence of an adequacy decision of the EU Commission or through the conclusion of the EU standard data protection clauses in their respective current version with the implementation of additional "supplementary measures" to meet the legal requirements of the Schrems II ruling of the ECJ of 16.07.2020 (C-311/18)).
 

5. Data Collection Controls provided by Storydoc

Storydoc provides the Customer within its Service different controls to manage the processing of Personal Data. These controls include, among other things, the option to add cookie and tracking consent, connect any of the Customer’s tracking tools like cookie pixels, and attribute data collected to a specific individual (either by adding their name, or email).  

Unless actively implemented and used by the Customer on its own will and responsibility, Storydoc will not process such personally identifiable information. If the Customer chooses to use the Storydoc controls to process that information and/or implement the collection of consent data, it does so on its own behalf and takes full responsibility as the Controller of this data with its obligations under Data Protection Laws. 

If a Data Subject Request or other communication regarding the Processing of Personal Data under the Agreement is made directly to us, we will promptly inform you and will advise the Data Subject to submit their request to you. You will be solely responsible for responding substantively to any such Data Subject Requests or communications involving Personal Data.
 

6. Sub-Processors

You agree that we may engage Sub-Processors to Process Personal Data on your behalf. We have currently appointed, as Sub-Processors, the third parties listed in Annex 2 to this DPA. We will notify you if we add or replace any Sub-Processors in writing at least 30 days prior to any such changes.

Where we engage Sub-Processors, we will impose data protection terms on the Sub-Processors that provide at least the same level of protection for Personal Data as those in this DPA (including, where appropriate, the Standard Contractual Clauses), to the extent applicable to the nature of the services provided by such Sub-Processors. We will remain responsible for each Sub-Processor’s compliance with the obligations of this DPA and for any acts or omissions of such Sub-Processor that cause us to breach any of its obligations under this DPA.
 

7. Data Transfers

You acknowledge and agree that we may access and Process Personal Data on a global basis as necessary to provide the Service in accordance with the Agreement, and in particular that Personal Data may be transferred to and Processed by Storydoc. Wherever Personal Data is transferred outside its country of origin, each party will ensure such transfers are made in compliance with the requirements of Data Protection Laws.
 

8. Additional Provisions for European Data

a. Scope. This 'Additional Provisions for European Data' section shall apply only with respect to European Data.

b. Roles of the Parties. When Processing European Data in accordance with your Instructions, the parties acknowledge and agree that you are the Controller of European Data and Storydoc is the Processor.

c. Instructions. If we believe that your Instruction infringes European Data Protection Laws (where applicable), we will inform you without delay.

d. Objection to New Sub-Processors. We will give you the opportunity to object to the engagement of new Sub-Processors on reasonable grounds relating to the protection of Personal Data within 30 days of notifying you in accordance with the ‘Sub-Processors’ section. If you do notify us of such an objection, the parties will discuss your concerns in good faith with a view to achieving a commercially reasonable resolution. If no such resolution can be reached, we will, at our sole discretion, either not appoint the new Sub-Processor, or permit you to suspend or terminate the affected Subscription Service in accordance with the termination provisions of the Agreement without liability to either party (but without prejudice to any fees incurred by you prior to suspension or termination). 

e. Data Protection Impact Assessments and Consultation with Supervisory Authorities. To the extent that the required information is reasonably available to us, and you do not otherwise have access to the required information, we will provide reasonable assistance to you with any data protection impact assessments, and prior consultations with supervisory authorities or other competent data privacy authorities to the extent required by European Data Protection Laws.

f. Storage of Data and Transfer Mechanisms for Data Transfers. Storydoc saves and stores its data within the EU, in data centers provided by its sub-processors. To get the full list and latest list of Storydoc’s data centers, the Customer can ask to receive that information by writing a request to privacy@storydoc.com. 
Storydoc shall not transfer European Data to any country or recipient not recognized as providing an adequate level of protection for Personal Data (within the meaning of applicable European Data Protection Laws), unless it first takes all such measures as are necessary to ensure the transfer is in compliance with applicable European Data Protection Laws. Such measures may include (without limitation) transferring such data to a recipient that is covered by a suitable framework or other legally adequate transfer mechanism recognized by the relevant authorities or courts as providing an adequate level of protection for Personal Data, to a recipient that has achieved binding corporate rules authorization in accordance with European Data Protection Laws, or to a recipient that has executed appropriate standard contractual clauses in each case as adopted or approved in accordance with applicable European Data Protection Laws.
 

9. Additional Provisions for California Personal Information Act

a. Scope. The 'Additional Provisions for California Personal Information' section of the DPA will apply only with respect to California Personal Information.

b. Roles of the Parties. When processing California Personal Information in accordance with your Instructions, the parties acknowledge and agree that you are a Business and Storydoc is a Service Provider for the purposes of the CCPA.

c. Responsibilities. The parties agree that we will Process California Personal Information as a Service Provider strictly for the purpose of performing the Subscription Services and Consulting Services under the Agreement  (the "Business Purpose") or as otherwise permitted by the CCPA, including as described in the 'Data Practices and Service Data' section of our Privacy Policy. 

 

10. General Provisions

a. Amendments. Storydoc reserves the right to make any updates and changes to this DPA and the terms that apply in the ‘Amendment; 

b. Severability. If any individual provisions of this DPA are determined to be invalid or unenforceable, the validity and enforceability of the other provisions of this DPA will not be affected.

c. Limitation of Liability. Each party and each of their Affiliates' liability, taken in aggregate,  arising out of or related to this DPA (and any other DPAs between the parties) and the Standard Contractual Clauses (where applicable), whether in contract, tort or under any other theory of liability, will be subject to the limitations and exclusions of liability set out in the 'Limitation of Liability’ section of the Storydoc Terms and Conditions.  

d. Governing Law. This Agreement shall be governed by and construed under the laws of the State of Israel, without giving effect to principles of conflict of laws. Any dispute arising under or in relation to this Agreement shall be resolved exclusively in the competent court for Tel Aviv-Jaffa district, and both Storydoc and the Customer hereby irrevocably submit to the exclusive jurisdiction of such court.

 

LAST UPDATED: Oct 28th, 2025