Document360
Document360 is an AI-powered knowledge base platform enabling the creation of a robust self-service knowledge base catering to both external customers and internal users.
The new AI Concierge, Eddy serves as a sophisticated AI-driven search expert equipped with natural language processing (NLP) capabilities enabling users to find information quickly and accurately.
Leveraging its user-friendly configuration options, you can effortlessly produce various resources like user guides, internal wikis, frequently asked questions (FAQs), standard operating procedures, and user manuals.
Furthermore, it offers Private hosting and API documentation features as optional. Document360 seamlessly integrates with a range of platforms, including Intercom, Microsoft Teams, Slack, Freshdesk, Zendesk, Zapier, and many others.